With the advent of social media and power of reviews, the dental industry which still is a word-of-mouth business, is also stepping into active online dental reputation. If you are on the verge of losing patients while your counterparts are beaming with success and enjoying the popularity amongst patients, its high time that you read between the lines and face the reality.
The world is moving online, it reads through the reviews before making an appointment with a dentist. It demands to move your dental practice too by having an active dentist’s reputation management. Online dental reputation management is the buzzword around. Apart from your website and other marketing strategies, an active online reputation is the need of the hour to stay connected to your patients and promote your dental practice as well. Let’s have a look at how it makes a difference in your dental practice-
1. Promoting your dental practice
An online dental reputation management in place will help you gather positive reviews and quickly dominate them on various social media networking sites. ORM also helps your patients to stay engaged by constantly circulating surveys to obtain regular feedback and maintain communications.
2. Increased reach to audience
Its wisely said, “Out of sight is out of mind”. Accordingly, if you remain dynamic on social media websites via the online reviews, you target potential patients more and stay in sight. Furthermore, this allows you to always stay alive in the minds of patients who then redirect you to other patients. Most importantly, Online dental reputation management helps to increase traffic on your website and generate more leads.
3. Focus on dental practice and services
It is to bear in mind that every review, either positive or negative counts and managing, responding and acting upon them is a frustrating task. But it can’t be ignored. With a reliable online dental reputation management in place, it allows you to focus completely on your dental practice while it manages, customizes, monitors and analyses your online reputation accordingly.
4. Identify the patterns
A negative review can shatter a brand within seconds. The online reputation service provider with its intuitive analysis can deep dive into the root of the matter and put forth a pattern to help you modify and customize your dental practice to eradicate the negative review. This helps in building a trust and showcasing your concerns towards your loyal customers.
5. Customized marketing plan
Anastasia Turchetta mentions the importance of using appropriate language on social media platforms. The words that we use reflect how we serve our patients and what services do we offer. Hash tagging your dental practice with healthcare would divide patient’s attention towards health care rather than your dental practice. Try using specific words like dental hygiene and look for the impact it has on the patients.
We’ve got your back. So, don’t just sit and think, quickly grab your laptop and schedule a demo with us to boost your dental practice.