Why is it important to know your online reputation these days? We may call it a new fashion but for a business or organization, it is one of the vital means of spreading positive marketing and staying ahead of the respective competitors. Be it a small, medium or a big business online reputation management is a new communication mode to grow a business in this tech-savvy world. With regard to this, online reputation analysis is a philosophy to abide by, as it informs you about the flaws and changes in the marketplace as far as your business is concerned. Check out the following different platforms which require your focus and a quick analysis.
Google Reviews: Google reviews mean a lot to customers these days. They prefer studying reviews about an organization. There are many examples, where food/Coffee business has swelled up manifolds just through good google reviews and vice versa. “These reviews either help the ship to sail through or may sink it.” Mcdonalds, KFC sales takes an instant hit and miss just with a single good/bad review. The reason for this being having maximum customers who have fastest access to the internet and various other reviewing apps. In this way a company/business can feel the vibe of the customers towards its business.
Social media website: Most of the online reputation analysis is catered by social media websites like Facebook, WhatsApp, Twitter and many more. These are an instant hit with the consumers today. Regular check on these sites can keep one updated about the kind of information that is floated across the customers. If criticized, they can improve upon. Ofcourse, it is always appreciated to look for continuous improvement and if one finds irrelevant or derogatory information it can be checked upon. Many organizations big or small like Forbes specifically hire professionals to stay alert about the brand image of their organization. Celebrities across the globe prefer staying in touch directly with their audience through social media. This helps them clear the negativity and thus, builds a positive rapport among-st the fans. (PR has been talking of old days for them)
Owning a website: There are few restrictions on the social media platform but with your personal website, you can harness the unlimited. Owning a website lend wings to the business impression and improves its perception as it directly connects with its consumers which tends to be more relatable.It’s advisable to connect the social media networking sites with your website to maintain a healthy relationship with your readers.Place your company’s social media profiles on your website and let your followers connect with you. Maria Sharapova owns her own official website which directly connects her to the audience/fans.
“It takes twenty years to build a reputation and five minutes to ruin it” – Warren Buffett. Having said that, online reputation analysis is your part of the job and should be a vital component in the roadmap of your business. It can be time-consuming but for a brand to thrive or bloom, it is an almost essential ingredient after branding and marketing. For the ones who are serious about their business/entity, shifting your focus and performing a regular online reputation analysis can do wonders and produce drastic results.